Tue, Feb 23, 2021 9:26 PM
Lost cable box I have everything else
3 m ago
Hey there, micaela_huland, thanks for reaching out through Xfinity Business Forums. I would be happy to assist you with going over any lost equipment details on your business account. I am sorry to hear you lost some of your Comcast equipment. Can you please send me a Private Message with your full name, business name, and your full address?
To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.
I don't see a send a message button when I click your name. There is only a follow button. At the top of the page is message button but when I try to type in your name you are not found.
Sorry for the delay and confusion. We recently made a change on how to contact us via private message. On the top right of our forum page, you should see a little Chat box icon to the left of the bell. Can you click on that, choose Comcast Business for the username, and type in your message. We will then continue over that private chat.