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tmoney1284's profile

New Member

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1 Message

Mon, Mar 23, 2020 10:00 AM

VoiceEdge not working at all

Hello, been trying to get ahold of comcast for a week now with nothing. My VoiceEdge lines are not working at all. I can not receive calls at my business, and I can not call out. When I pick up the phone, I do get a dial tone though. Really strange. My only saving grace is I can forward them to my cell phone, but I'm going on a week of that and I'm reallt frustrated. Can someone please help?

Responses

Official Employee

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518 Messages

1 y ago

I am so very sorry to hear that you have had so many issues reaching us to resolve the phone service issues. I am also very sorry for the delay in our response to you.  I know how important the services are to your business and I would love to get to the bottom of this. Can you please reach out through private message with your first and last name, full service address and account number or phone number?