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EntourageYearbooks's profile

Visitor

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1 Message

Tue, Jan 19, 2021 2:00 PM

Unable to modify no answer voicemail greeting

Hello,

 

 I recorded a voicemail greeting for when I do not pick up my business phone. I went back in today to modfiy it as it was a holiday unavailable greeting and I am unable to either record and save a new one or just change it back to the standard greeting from the drop down. 

 

Error message is :"Sorry, something went wrong. Please try again later."

 

If tech can open a ticket to just set it back to standard that would be ideal, thank you. 

Responses

Official Employee

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518 Messages

4 m ago

@EntourageYearbooks Thanks for taking the time to reach out to us through our business forums regarding your voicemail greeting. I am terribly sorry for the delay in our response and I truly appreciate your patience and time. I rely on my voicemail and I can imagine how impactful the inability to correct your greeting can be to your business and I would love to ensure that we get to the bottom of this. Can you please reach out through private message with your first and last name, business service address and account number or phone number?