# of rings before going to voicemail NOT visible to set?
I would like to change the number of rings before voicemail picks up and cannot see that setting anywhere while logged in?
The text below was posted in reply to similar request.
When I sign into the DVC I do NOT have a "messaging" link to click on, in fact, no reference to "call control features".
I have clicked through all options that are visible to me and do not seem to have access to # of rings.
Any ideas appreciated! Thanks!
The easiest means by which to change the number of rings before a caller goes to voicemail is the log into the Business Class Portal (BCP) Administrators Email account, then click on the Phone link or Icon which takes you to the Digital Voice Center (DVC). You must login to the DVC using your 10 digit telephone number (just the ten consecutive digits) then use one of the following: Voice Mail passcode or Customer Proprietary Network Information (CPNI) 4 digit security pin US Mail to your service or billing address 7-10 days after your services were installed.
Once you are able to enter into call control features, click on messaging, then click on greeting link and vertical scroll down until you see # of rings, then click on the down arrow button and select the number of rings you want , then click appy and/or save.